Refund Policy

1. All fees are non-refundable

Once a payment is made for any BinaryTrees course, the fee will not be refunded, in full or in part, under any circumstances.

This applies to every course, programme, batch, subject and class level, whether the classes are live online or in person, and whatever payment method was used (UPI, card, net banking, wallet, bank transfer or cash).

2. Situations that do not qualify for a refund

For clarity, no refund will be given in any situation, including but not limited to:

• A change of mind after enrolling or paying.
• The student not attending, attending only some classes, or leaving the course midway.
• Missed classes, for any reason.
• A change of school, board, city, timetable or other commitments.
• Medical, family or personal reasons.
• Technical problems on the student's side, such as device, internet or power issues.
• Dissatisfaction with the teaching style, pace or course content.
• Changes to class timings, schedules or teachers made by BinaryTrees.
• Removal from a course for breaching our Terms & Conditions.
• Exam results or marks that are different from what was expected.

3. Before you pay

Because fees cannot be refunded, please review the course page — including the dates, subjects, fee and what is included — before you enrol.

If you have any questions, contact us before paying on WhatsApp at +91 97736 92336 or by email at contact@binarytrees.in. We are happy to help you decide whether a course is right for the student.

4. Duplicate or failed transactions

This section does not cover course fees. It only covers payment errors.

If your account is charged more than once for the same enrolment because of a technical error, or if money is deducted for a payment that failed, please contact us with the transaction details. After we verify it with our payment provider, the extra or failed amount will be returned to the original payment method according to the payment provider's and your bank's processing timelines.

5. Payment disputes

If you have a concern about a payment, please contact us first so we can look into it. Raising a dispute or chargeback for a valid course payment does not change this policy.

6. Contact

BinaryTrees Academy, Uttam Nagar, New Delhi - 110059. Email: contact@binarytrees.in. Phone / WhatsApp: +91 97736 92336.